Customers in Tallow must boil their water before using it for drinking, food preparation and brushing teeth until further notice.

Uisce Éireann says this is an essential measure introduced to protect public health after increased levels of turbidity, or cloudiness, in the water affected the treatment process at the local water treatment plant.

The Boil Water Notice applies to approximately 1,100 consumers supplied by Tallow Public Water Supply including customers in Tallow and Tallow Hill. A map of the affected area is available below.

The Boil Water Notice will remain in place while Uisce Éireann works with the HSE to ensure the water is safe to drink.

Tallow BWN Map

Maura Phelan, Uisce Éireann, said: “We know how important a safe and reliable water supply is to everyday life, and we understand how difficult this latest disruption will be for households, businesses and the wider community. Our teams are working to resolve the issue and lift the notice as quickly and safely as possible. We sincerely thank everyone in the community for their patience and cooperation.”

What people need to know:
Water is safe to consume once it has been boiled and allowed to cool.

Water must be boiled before:
•    Drinking
•    Preparing drinks made with water
•    Preparing salads or other foods that will not be cooked before eating
•    Brushing teeth
•    Making ice

What people should do:
•    Bring water to a vigorous rolling boil and allow it to cool before use.
•    Use boiled and cooled water when washing food that will not be cooked, such as salads.
•    Water can continue to be used for washing, bathing and flushing toilets, but should not be used for brushing teeth or gargling.
•    Domestic water filters will not make the water safe to drink.
•    Take extra care when bathing children to ensure they do not swallow the water.
•    Take care when handling boiled water to avoid burns and scalds.

People can stay informed by visiting water.ie, following @IWCare on X, or contacting Uisce Éireann’s customer care team on 1800 278 278. People can also receive free text alerts about their local water services by registering their Eircode and mobile number at water.ie. Vulnerable people who are registered with Uisce Éireann receive direct communication when Boil Water Notices are issued.