Barrack Street Post Office in Waterford City closed its doors yesterday (May 21st) following a retirement.

Following the closure, some customers say they were left in limbo when it came to collecting their social welfare payments.

Speaking to WLR, Postmaster of Gracedieu Post Office, Martin Bolger, said,”Due to unforeseen circumstances, customers of Barrack Street Post Office who requested to have their social welfare payments redirected to Gracedieu, Ballytruckle, or any other post office will need to collect this week’s payment from the GPO (Custom House Quay) starting Thursday.

“We apologise for the inconvenience and hope this issue will be resolved by next week. For updates, customers are advised to contact their local social welfare office, as individual post offices do not have visibility on the timing of payment transfer completions.”

In a statement to WLR News, An Post said the post office will close on May 21st following a retirement.

“Customers of Barrack Street have a number of options available to them, including our main office at Custom House Quay and also Ballytruckle and Gracedieu (Hypercentre), all within 950 metres of Barrack Street,” said An Post Public Affairs Manager Angus Laverty.

“We have been working with customers to provide them with a variety of alternative options, and I’m aware that a number may also opt for transfer to Cleaboy or Lisduggan. The move enables us to bolster business at our city offices and enable customers to access services near work, shopping, or on Saturday opening.”

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