A Waterford residential care centre based in Kilmeaden was found to be non-compliant in multiple areas following a recent inspection by the Health Information and Quality Authority.

An unannounced inspection took place at the Comeragh High Support Residential Services operated by the Brothers of Charity on December 9th last.

The centre was found to be non-compliant in relation to staffing and governance and management.

HIQA inspectors outlined that the provider had not ensured that there was a core and consistent staff team in place to support residents in this centre.

In addition, the provider had not ensured that there was a roster available to review that reflected who was on duty or who had worked or was scheduled to work in the centre in subsequent days.

From a governance and management perspective, a review of incidents that had occurred since the previous inspection highlighted that longstanding issues of peer to peer behaviours of concern continued to impact on the lived experience of residents in the home.

These included incidents whereby one resident struck another on at least two occasions, another resident was punched in the eye and residents engaged in verbally aggressive behaviours that had an impact on others.

As assessments of needs were not completed – no definitive decisions could be made on solutions to manage the incompatibility present.

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