WLR understands that a "glitch" in Bank of Ireland systems resulted in customers being able to withdraw more from their accounts than was available.
Hundreds of people made their way to Bank of Ireland Lisduggan at 10 o'clock tonight, where queues of cars were arriving into the vicinity of the area.
One person told WLR at the scene that they withdrew over €1000 from their bank, when they had a balance below that.
Another said they withdrew over €500 from their account. Gardaí were present at the scene but did not intervene.
WLR understands The fault with the online app allows people who have no money in their account to transfer up to €1,000 into a Revolut account and withdraw it from an ATM.
In a statement earlier today on Twitter, BOI says they are aware of an issue with the 365 app.
We are aware that customers using our mobile app and 365Online are currently experiencing difficulties. We are working to fix this issue as quickly as possible and apologise for any inconvenience caused. We will update here once service is restored.
— Bank of Ireland (@talktoBOI) August 15, 2023
It is understood that all customers who availed of the "free" cash, will be charged back to their accounts.
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