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Waterford disability service failed to protect residents from all forms of abuse

Waterford disability service failed to protect residents from all forms of abuse
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An inspection at a disability service in County Waterford failed to protect its residents from 'all forms of abuse.'

That's according to the findings of an announced inspection by HIQA at Comeragh High Support Residential Services.

The announced inspection was completed ahead of a decision on the renewal of the centre's registration.

It was determined following the two-day inspection that management systems were not consistently monitoring residents care and support.

Area of Concern

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The centre was found to be non-compliant under all 18 areas assessed.

Of particular concern was an allegation made by a resident that she was touched on the breast by a peer.

The incident was discussed during a team meeting on June 17th of this year, however it was not formally reported on the incident system.

The same resident alleged she was touched on a separate date.

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On July 11th, another incident involving a resident saw a cup of tea reportedly thrown at them by another resident.

There was no evidence that any safeguarding policy had been followed in either of these incidents.

HIQA found poor awareness and oversight of potential abusive engagements between residents and a lack of management systems or guidance for staff in place.

Personal information in relation to residents' financial assessments and financial positions were on display in the office.

"This did not protect residents right to confidentiality and privacy," found the report.

Responding to the findings by HIQA, the provider said all concerns or allegations of abuse would be addressed through the organisation's safeguarding policy, and that required notifications would be submitted via the HIQA portal within required timeframes.

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