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'Unhealthy amount of chicken': KFC ad falls foul of advertising standards

'Unhealthy amount of chicken': KFC ad falls foul of advertising standards
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A TV advert for fast food outlet KFC that featured two women eating an “unhealthy” amount of chicken “should not reappear in its current form”, the State’s advertising watchdog has said.

The ad features a bride and her bridesmaid eating a bucket of KFC chicken 15 minutes before the wedding ceremony.

A complaint to Advertising Standards Authority (ASAI) said the bucket was a family share portion, and it was unhealthy for two people to eat such a large amount of fried chicken in a 15-minute window.

The commercial was one of 14 adverts across TV, radio, social media and elsewhere deemed to have breached the ASAI’s advertising code following complaints from the public in its latest bulletin.

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In the KFC advert, a staff member places a large bucket of chicken on the counter and says “here’s your order” to the customers, a bride in a wedding dress and her bridesmaid.

The ASAI said: “The server speaks again and says ‘congratulations’ to the bride, and she responds with ‘thanks hon.’ The bride and her bridesmaid then head to their table, and they are featured holding a piece of chicken each from the bucket.

“The bridesmaid tells the bride that ‘we should probably head to the church soon,’ the bride points to her engagement ring and says ‘If I can wait 12 years for this, he can wait for 15 minutes’. The on-screen text, reads, ‘When it’s got to be KFC. It’s got to be KFC’. The on-screen text is accompanied by a male voiceover who delivers the same message.

“The advertisement ends with the bride and her bridesmaid taking a piece of chicken each from the bucket to eat.” The complainant to the advertising watchdog said that, as far as they were aware, the bucket of chicken in question was a family share portion. The ASAI said the complainant “considered it unhealthy for two people to eat such a sharing bucket of fried chicken in 15 minutes”.

The KFC ad will not appear on Irish TV in the same format. Photo: AP/PA
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In response KFC said that the advert was about “satisfying a craving for KFC, not encouraging excessive consumption”.

It said the “15 minutes” remark was a generalised colloquial expression for an indeterminate amount of time.

“It was not intended to imply that the wedding itself would take place in exactly 15 minutes or that the bride and her friend had to eat all the chicken before then,” the ASAI said of KFC’s assertion.

“They said the bucket featured in the advertisement contained a 6-piece chicken portion, so a mix of 6 bone-in chicken pieces, drumstick/thighs etc. The said that neither the bride, nor her friend were shown finishing the bucket, nor was it a given that they had to do so before leaving the restaurant.

“In conclusion the advertisers said that the advertisement had presented a heightened comic narrative that drew a humorous contrast between the relative importance the bride placed on her craving for KFC and her upcoming wedding.”

Having analysed the bucket of chicken in the advert, the ASAI said it estimated that the depth of the bucket “would contain more than one layer of chicken” and created the impression that the portion size was more than six pieces of chicken.

It said: “The Committee noted that Section 8.4 of the ASAI Code outlines that ‘Marketing communications for food should not encourage or condone excess consumption. They should not encourage an unhealthy lifestyle or unhealthy/unbalanced eating or drinking habits’.

“The Committee considered that the impression created by the portion size of the bucket depicted in the advertisement was that it contained more than 6 pieces of chicken, the sharing size for two people. They considered, therefore, the advertisement was in breach of Section 8.4 of the Code.”

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