LISTEN BACK: A special report from the announcement of 200 new jobs at Emerald Contact Centre in Waterford - Julie talks to Minister Halligan, the IDA's Regional Business Director Anne-Marie Tierney La Roux, and Owen McCoy from the rapidly expanding firm.
The firm, already employs 140 staff and the new jobs will bring the workforce to 340 employees by 2021.
Launched in 2015, Emerald Contact Centre plan to hire the first 50 new team members in a variety of roles by the end of 2019.
The new positions will include customer support roles for agents with international languages such as Spanish, Portuguese, German, and French as well as English.
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