Telecommunications provider eir is expanding its customer care operations in Waterford creating 40 new jobs at its Keane's Road base.
Positions will be rolled out in the coming months, the company says.
In 2019 eir moved its customer care department back in-house, after many years of outsourcing.
In a statement, eir said "the move to in-house operations proved beneficial for eir’s customer care transformation, which has driven the company to expand its footprint further."
The company has had a presence at Keane’s Road in Waterford City for 40 years, starting in the early '80s when it was a telecommunications exchange and a centre for the South East region.
The company is in the process of upgrading the location to accommodate the expansion.
23/02/22 Eir CEO, Oliver Loomes and Sinead O'Gorman, Eir Managing Director of Customer Operations pictured with Stephen Doherty, Eir CVM Agent. Picture:Noel Browne
Sinead O’Gorman, eir’s Managing Director of Customer Operations commented “Today’s announcement forms part of our overall plan for eir’s customer care transformation journey. We have a long history in Waterford and we’re really looking forward to building on that. We are looking for energetic, customer focused, technology enthusiasts to join our growing team across, not only in Waterford but in many more locations across Ireland.”
More here on job opportunities with eir.
And for other jobs in Waterford, click here.
Photos: Noel Browne
